FAQ

What makes the Goodboy crate different

The crate is built from aluminium for strength, safety, and calmness. It folds flat in seconds, has a trainer tested latch, and is made to order in Germany.

How do I choose the right size

Use our size chart to match your dog’s weight and breed. If you are unsure, email us with your dog’s weight, breed, and a standing photo. We can advise on the best fit.

Does the crate fold

Yes. Every crate folds flat into a compact form for travel or storage. No tools needed.

Is the mat washable

Yes. The mat can be removed and washed easily.

Is the crate safe for puppies

Yes, the crate is suitable for puppies as long as the size is appropriate. Always supervise during introduction and early crate training.

Where is it made

Every Goodboy crate is made in Germany with high quality materials and controlled production.

Can I return my order

Yes. You have 14 days after delivery to request a return. See our Shipping and Returns page for full details.

Do you ship worldwide

Yes. We ship worldwide from Germany. Shipping rates are calculated at checkout.

How long does it take to produce my crate

Each crate is made to order. Production takes around four weeks before shipping.